0 - Welcome to the program!
Intro to Eduro
Module 1: Operations - Human Resources
Operations - Finance
Module 3: Ancillary Services
Admin tips from VP of Operations Jeff Gertsch
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Representing a facility in your community (0:59)
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Building strong professional relationships with colleagues (1:46)
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Responding effectively to correctional opportunities (2:24)
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Distinguishing qualities of an effective admin (2:41)
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Striking the right balance between corporate/facility employees (1:10)
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Enhancing operational efficiency with recent improvements (2:22)
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The role of reports in daily operations (0:49)
Module 5: Eduro
Mock Survey - Rolling Hills
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Benefits of a mock survey (1:18)
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Importance of mock survey from admin perspective (1:33)
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Understanding how surveys function (1:02)
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Common issues identified during surveys (1:36)
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Typical reactions to surveyor's arrival (3:09)
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Clinical perspective on the floor (7:46)
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Building rapport with surveyors (1:00)
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Building rapport with surveyors 2 (2:02)
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Preparing for a mock survey (3:04)
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Mock surveys vs actual state surveys (0:33)
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Understanding the frailty report (1:29)
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Understanding the "Advocate Program's" role in state surveys (2:44)
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Recap: Action Plan (1:02)
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Recap: Environmental Observation (4:10)
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Recap: Full Survey (35:19)
Legal
Motivation & Inspiration
